In the event of a dispute, the consumer may resort to one of the following consumer arbitration centers (choose the one that applies to the area covered by the center):
- CNIACC – National Center for Information and Arbitration of Consumer Conflicts | New University of Lisbon Faculty of Law Campolide Campus, 1099-032 Lisbon | http://www.arbitragemdeconsumo.org
- Coimbra District Consumer Dispute Arbitration Center | Av. Fernão Magalhães, Nº 240, 1º, 3000-172 Coimbra | http://www.centrodearbitragemdecoimbra.com
(Article 18, Law nº 144/2015, of September 8) | More information on the consumer portal: www.consumidor.pt